8 ph Privacy Policy

This Privacy Policy applies to all users of the 8 ph platform, including the website at https://8ph.pro and any associated mobile browser experience available to players in the Philippines. We are the data controller responsible for the personal information you provide when you register, log in, place bets, or otherwise interact with our services. This policy is written in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. By creating an account or continuing to use our platform, you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, you should stop using the platform and may request account closure at any time. We may update this policy from time to time, and any changes will be published on this page with a revised effective date. We encourage you to review this page periodically to stay informed about how we protect your data.

When you register for an account on 8 ph, we collect personal information including your full name, date of birth, email address, mobile number, and a government-issued identification document for age and identity verification purposes. During the course of your use of the platform, we also collect transactional data such as deposit and withdrawal records, betting history, game session logs, and account activity timestamps. We automatically collect certain technical data when you access our platform, including your IP address, device type, browser version, operating system, and general location data derived from your network connection. If you contact our support team, we may retain records of that communication, including any information you voluntarily provide in the course of seeking assistance. We do not collect sensitive personal information beyond what is strictly necessary for identity verification and compliance with applicable Philippine regulations. Payment data such as e-wallet account references or bank details are processed by our payment partners and are not stored in full on our servers. All data collection is limited to what is necessary, relevant, and proportionate to the purposes described in this policy.

We use the personal data we collect primarily to operate and maintain your account, process transactions, verify your identity, and deliver the sports betting and casino-style entertainment services available on the 8 ph platform. Your data is also used to comply with our legal and regulatory obligations under Philippine law, including anti-money laundering requirements and responsible gaming obligations. We may use your contact details to send you important account notifications, security alerts, and service updates that are necessary for the operation of your account. With your consent, we may also send you promotional communications about new features, games, or offers available on the platform; you may withdraw this consent at any time through your account settings. We use technical and behavioural data to improve platform performance, identify and fix technical issues, and enhance the overall user experience for players across the Philippines. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. We do not sell, rent, or trade your personal data to third parties for their own marketing purposes under any circumstances.

We may share your personal data with trusted third-party service providers who assist us in operating the platform, including payment processors, identity verification providers, customer support tools, and cloud hosting services, all of whom are contractually bound to handle your data securely and only for the purposes we specify. We may disclose your personal data to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines when required to do so by law, court order, or in connection with the prevention or investigation of fraud and other illegal activity. In the event of a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We do not share your personal data with third-party advertisers or data brokers, and we do not allow third parties to place tracking technologies on our platform for their own commercial purposes. Any third party that receives your data on our behalf is required to implement appropriate technical and organisational security measures. We will always inform you of any material changes to how your data is shared, to the extent permitted by law. If you have questions about specific third parties we work with, you may contact our support team for further information.

Under the Philippine Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and processed, and this policy is our primary means of fulfilling that obligation. You have the right to access the personal data we hold about you and to request a copy of that information in a commonly used electronic format. You may request the correction of any inaccurate or incomplete personal data associated with your account at any time by updating your profile or contacting our support team. You have the right to object to the processing of your personal data in certain circumstances, including for direct marketing purposes, and we will honour such requests promptly. You may also request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team using the details available on the FAQ page.

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations, including those relating to anti-money laundering and gaming compliance. When your data is no longer required for legal or operational purposes, we will securely delete or anonymise it in accordance with our internal data retention schedule. We implement industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction, including encryption of data in transit and at rest. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all such personnel are bound by confidentiality obligations. While we take all reasonable steps to protect your data, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password and to keep your login credentials confidential. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the National Privacy Commission as required by law. For more information about our security practices, please visit our FAQ page.

8 ph uses cookies and similar technologies to ensure the platform functions correctly, to remember your preferences, and to improve your overall experience as a player in the Philippines. Essential cookies are necessary for the platform to operate and cannot be disabled without affecting core functionality such as account login and session management. We may also use analytics cookies to understand how players navigate and use the platform, which helps us identify areas for improvement and optimise performance on mobile devices. We do not use third-party advertising cookies or allow external ad networks to track your behaviour across other websites through our platform. You can manage your cookie preferences through your browser settings, although disabling certain cookies may affect the functionality of the platform. By continuing to use 8 ph after being informed of our cookie practices, you consent to the use of cookies as described in this policy. For a full list of the cookies we use and their purposes, please refer to our FAQ page.