8 ph Responsible Gaming
Gaming should always be fun. At 8 ph, we are committed to giving every Filipino player the tools, information, and support they need to keep their experience enjoyable, safe, and within their personal limits.
We care about your well-being — on and off the platform.
Our Commitment to You
Gaming That Stays in Your Hands
At 8 ph, responsible gaming is not just a policy — it is a core part of how we build and operate our platform for Filipino players. We believe that entertainment should never come at the cost of your financial stability, mental health, or personal relationships. Every tool and resource on this page is here to help you stay in control, set your own boundaries, and reach out for help whenever you need it.
Deposit Limits
You can set daily, weekly, or monthly deposit limits directly from your account settings. Once a limit is in place, it takes effect immediately and cannot be increased for a cooling-off period of 24 hours. This gives you a simple, reliable way to keep your spending within a budget you are comfortable with. If you ever feel your current limit is too high, you can lower it at any time with no waiting period. We encourage all players to review their deposit limits regularly and adjust them to reflect their current financial situation.
Session Time Reminders
Losing track of time is one of the most common ways gaming can become problematic, so 8 ph provides session time reminders that alert you after a set period of play. You can configure these reminders in your account preferences to notify you every 30, 60, or 90 minutes. When a reminder appears, you can choose to continue, take a short break, or end your session entirely — the choice is always yours. Regular breaks help you stay refreshed, make clearer decisions, and keep gaming in its proper place as a leisure activity. We strongly recommend enabling session reminders, especially if you tend to play for extended periods.
Cool-Off Periods
If you feel you need a short break from the platform, you can activate a cool-off period of 24 hours, 7 days, or 30 days from your account settings. During a cool-off period, you will not be able to log in, place bets, or access any gaming features on 8 ph. This is a voluntary tool designed to give you space to reflect and reset without permanently closing your account. At the end of the cool-off period, your account will automatically reactivate so you can return when you feel ready. We recommend using this feature proactively — you do not need to be in crisis to take a break.
Self-Exclusion
For players who feel they need a longer or more permanent break, self-exclusion is available for periods of 6 months, 1 year, or indefinitely. Once self-exclusion is activated, your account will be suspended and you will not be able to create a new account on the platform during the exclusion period. We take self-exclusion requests seriously and process them promptly — typically within one business day. If you choose indefinite self-exclusion, reactivation requires a formal request and a mandatory 7-day reflection period before any access is restored. Please contact our support team through the FAQ page to initiate a self-exclusion request.
Know the Warning Signs
When Gaming Stops Being Fun
Problem gambling can affect anyone, regardless of age, income, or experience. Recognising the early warning signs is the first and most important step toward getting help. The following indicators may suggest that gaming has moved beyond healthy entertainment and is beginning to have a negative impact on your life or the lives of those around you.
Chasing Losses
Continuing to bet in an attempt to recover money you have already lost is one of the clearest signs of problem gambling. Healthy gaming accepts losses as part of the experience.
Hiding Your Activity
Feeling the need to conceal how much time or money you spend on gaming from family or friends is a strong warning sign that your relationship with gambling may need attention.
Borrowing to Bet
Using borrowed money, credit, or funds meant for essential expenses such as rent, food, or bills to fund your gaming is a serious sign that professional support may be needed.
Mood Swings Around Gaming
Feeling anxious, irritable, or depressed when you are not able to play, or experiencing extreme highs and lows tied to wins and losses, may indicate a dependency forming.
Losing Track of Time
Regularly spending far more time gaming than you intended, or finding that gaming is crowding out work, study, family time, or sleep, is a sign worth taking seriously.
Relationship Strain
If gaming is causing arguments, distance, or concern among your family, partner, or close friends, it is worth pausing to honestly assess how much space it is taking in your life.
Where to Get Help in the Philippines
If you or someone you know is struggling with problem gambling, please reach out to a qualified professional. The following organisations provide free, confidential support to Filipinos:
- National Center for Mental Health (NCMH) — 24/7 crisis hotline available to all Filipinos seeking mental health support, including gambling-related concerns.
- In Touch Community Services — Provides counselling and referral services for individuals and families affected by compulsive behaviours.
- Gamblers Anonymous Philippines — A peer support fellowship for people who want to stop gambling, with regular meetings available across the country.
You can also contact our support team at any time via the FAQ page to request account restrictions, self-exclusion, or a referral to professional resources. You are never alone in this.
Need Help or Have Questions?
We're Always Here for You
Whether you want to set limits, take a break, or simply learn more about staying safe on 8 ph, our FAQ section has everything you need. Ready to play responsibly? Create your account today.